Information We Collect#
We collect the information you provide when you contact us or purchase a plan, including your name, email address, business name, and the goals you share with us. To deliver the service we may also collect account access details that you choose to provide.
We collect limited technical information automatically, such as your browser type and general location, to operate and secure our website.
How We Use Your Information#
We use the information we collect to deliver and improve the service, to communicate with you about your account, to process payments, and to meet our legal obligations.
We do not sell your personal information. We use your information only for the purposes described in this policy or as otherwise permitted with your consent.
Third Party Services#
We rely on trusted third party providers to operate parts of our service. Each provider processes only the information needed to perform its function:
- Stripe processes payments and related billing information.
- SendGrid delivers transactional and account email on our behalf.
- Cloudflare R2 stores content and files associated with your account.
These providers maintain their own privacy and security practices, and we share only the information necessary for them to perform their role.
Data Retention#
We retain your personal information for as long as your plan is active and for a reasonable period thereafter to meet legal, accounting, and operational requirements. When information is no longer needed, we take steps to delete or anonymize it.
Data Security#
We take reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights#
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing.
To exercise these rights, please use our GDPR data request form or contact us directly. We will respond in accordance with applicable data protection regulations.
Children's Privacy#
Our service is intended for businesses and individuals operating their own Instagram presence. It is not directed to children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.
Contact#
If you have questions about this policy or how we handle your information, reach out to us at [email protected].